JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Emailing submissions: Why submissions are not being sent to my email address?Asked by azhorg on October 19, 2016 at 03:51 PM
I am working on the form Wendy Andrew Cultivation Grant and when i hit submit it does not seem to be coming to my email? Is something not setup right
I have checked the email address you're using in your form and I can see it is in our bounce list, here is the reason for that:
Reason(s) : smtp; 571 Delivery not authorized, message refused
I have removed it and you should receive emails now, I would also suggest you to check this guide in order to avoid bouncing: How-to-Prevent-Email-Bouncing-Related-Issues
You may also check if your email address is in our bounce list and remove it by following this guide: How-to-Remove-Your-Email-Address-from-Bounce-List
Hope this helps.