- azhorgAsked on October 19, 2016 at 03:51 PM
I am working on the form Wendy Andrew Cultivation Grant and when i hit submit it does not seem to be coming to my email? Is something not setup right
- JotForm SupportKevin_GAnswered on October 20, 2016 at 12:04 AM
I have checked the email address you're using in your form and I can see it is in our bounce list, here is the reason for that:
Reason(s) : smtp; 571 Delivery not authorized, message refused
I have removed it and you should receive emails now, I would also suggest you to check this guide in order to avoid bouncing: How-to-Prevent-Email-Bouncing-Related-Issues
You may also check if your email address is in our bounce list and remove it by following this guide: How-to-Remove-Your-Email-Address-from-Bounce-List
Hope this helps.