What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to remove the payment tool?

    Asked by felaadmin on October 19, 2016 at 05:32 PM

    im trying to add paypal as my payment tool, but its telling me that one is already selected.

    payment tool tool how remove payment
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    JotForm Support

    Answered by Jan on October 20, 2016 at 02:31 AM

    You can only have 1 payment tool on a single form. I cloned your form and I can see the existing payment method. You need to delete this first in order to create a new one.

    If you want to have a multiple payment tool in a single form, then please refer to this guide: How-to-Create-a-Basic-Multiple-Payment-form.

    Hope that helps. Thank you.