What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot preview my form.

    Asked by slayer3258 on October 19, 2016 at 09:48 PM

    Says my form is disabled. 

    Page URL:
    https://www.jotform.com//?formID=session#

    preview cannot preview cannot i cannot
  • Profile Image
    JotForm Support

    Answered by candy on October 20, 2016 at 04:14 AM

    Hello,

    I've checked your account and I've seen that your account has been auto-suspended due to phishing because you had wanted facebook and twitter login&password information in your form named "Signup" as you can see the following screenshot:

    You are not allowed to receive login and password information from users according to our terms of use.

    So that, I had to delete the forbidden areas from your form and then, I reactivated your account.

    If you need further clarification, do not hesitate to contact us.

    Thank you for understanding.