What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I've checked your account and I've seen that your downgrade scheduled for October 26th,2016.
I think there is no problem. You are going to be downgraded after October 26th,2016. However; if you will need any help, do not hesitate to contact again.