Why my forms are disabled

  • lyle100
    Asked on October 20, 2016 at 6:46 AM

    Hey,

    I was having issues that every time i would hit the link my forms would be disabled. The last message you guys gave me was my forms were fine and don't know why they were disabled and the next form was fine.  But before putting on my site I thought I would try a new form and again they are disabled.

    Any suggestions.

  • Helen
    Replied on October 20, 2016 at 7:48 AM

    I have checked your forms and reliazed this form contains Password field.

    Why my forms are disabled Image 1 Screenshot 20

    You can not directly get personal sensitive information such as password, credit card details. If you insist on collecting any of these information, your account will be suspended again.  

    I have deleted this field and reactived your account.

    If you have more questions, feel free contact us.