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  • Profile Image

    Is there an issue as my form submissions are not linking up to my visua

    Asked by Helen Oswald on October 20, 2016 at 07:53 AM

    Is there an issue as my form submissions are not linking up to my visual report I have created? I also see that my 'View Submissions' only show the date of the form submissions and no other data.

    I think there is an issue with your software - please help.



    This is a re-post of a comment on How to Create a Visual Report with Your Form Submissions

  • Profile Image

    Answered by Irshad on October 20, 2016 at 10:28 AM

    The issue here should be related with Europe Data-center. You should be able to see your submissions and reports without a problem once you enable this option.

    Here is how to do it:

    1. Go to your data page: https://eu.jotform.com/myaccount/data

    2. Enable "Europe Datacenter" option here:

    So please try it, and if you still face issue, or need further assistance, feel free to revert back.

    Thank you.