- Helen OswaldAsked on October 20, 2016 at 07:53 AM
Is there an issue as my form submissions are not linking up to my visual report I have created? I also see that my 'View Submissions' only show the date of the form submissions and no other data.
I think there is an issue with your software - please help.
This is a re-post of a comment on How to Create a Visual Report with Your Form Submissions
- IrshadAnswered on October 20, 2016 at 10:28 AM
The issue here should be related with Europe Data-center. You should be able to see your submissions and reports without a problem once you enable this option.
Here is how to do it:
1. Go to your data page: https://eu.jotform.com/myaccount/data
2. Enable "Europe Datacenter" option here:
So please try it, and if you still face issue, or need further assistance, feel free to revert back.