Is there an issue as my form submissions are not linking up to my visua

  • Helen Oswald
    Asked on October 20, 2016 at 7:53 AM

    Is there an issue as my form submissions are not linking up to my visual report I have created? I also see that my 'View Submissions' only show the date of the form submissions and no other data.

    I think there is an issue with your software - please help.

  • Irshad
    Replied on October 20, 2016 at 10:28 AM

    The issue here should be related with Europe Data-center. You should be able to see your submissions and reports without a problem once you enable this option.

    Here is how to do it:

    1. Go to your data page: https://eu.jotform.com/myaccount/data

    2. Enable "Europe Datacenter" option here:

    Is there an issue as my form submissions are not linking up to my visua Image 1 Screenshot 20

    So please try it, and if you still face issue, or need further assistance, feel free to revert back.

    Thank you.