What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Editing warning message(s)

    Asked by MembershipSec on October 20, 2016 at 08:29 AM

    How do I edit the warning message displayed when the form is 'not enabled'

    The ability to edit appears to have been removed.

    message enabled displayed how
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    JotForm Support

    Answered by owen on October 20, 2016 at 10:47 AM

    Hi,

    I see that you have a few disabled forms on your account. Actually, it is possible to change the warning message when the user tries to see your form. Here is an example:

    Firstly click preferences on your form builder:

    I have disabled one of my forms and edited its warning message:

     

    Here is how i see the form when I try to load it:

    Please try this and see if it is working for you. Do contact us again if you need any further assistance. 

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    Answered by MembershipSec on October 21, 2016 at 03:15 AM

    Mmmm. Yes, see what you mean. When I embed the form in a web page, the form displays correctly when enabled, but the warning does not show if the form is disabled. Just the page background appears.

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    JotForm Support

    Answered by olivia on October 21, 2016 at 04:42 AM

    I embeded a form by iFrame embed method to my own website to test your issue. When I disabled my form, I saw the warning message on my website. You can see in the video below.

    Could you please provide more details about your embed method? Which embed method did you used to embed your form to your website? You can also share the direct URL of your website and we can check it for you.

    If you need any further assistance, please feel free to let me know.

    Thank you.

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    Answered by MembershipSec on October 21, 2016 at 06:15 AM

    Embedded into an Adobe Muse site and viewed with both Microsoft Edge and Mozilla Firefox. Displayed fine when enabled, but no warning message when disabled. A link to the embedded and disabled page is available at http://dippingdistance.com/film_open The only immediate difference I note is that the 'actual' link - i.e. from Publish etc - directs you to a secure (https) page, whereas my page is on a non secure (http) page. Don't worry, I can get around it, by putting up a holding page, but just seems strange the warning doesn't show.

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    JotForm Support

    Answered by olivia on October 21, 2016 at 06:47 AM

    When you embed the form by JavaScript in your webpage, unfortunately, there may be some conflicts.

    My advice is to use iFrame embed method eventually.

    If you have any questions, please feel free to contact us.

    Thank you again.