The Edit icon in the Submissions page is no longer showing when I login

  • Profile Image
    Joy Klein 
    Asked on October 20, 2016 at 08:36 AM

    Up until yesterday I was able to logon and edit submissions and today the edit icon is not available when I logon.  

  • Profile Image
    Answered on October 20, 2016 at 11:10 AM

    The email address (jmk@reinh** you provided is associated to this deleted user account (RUM*intenance). It is also associated to 2 guest accounts.

    However, the form you provided belongs to a user (Reinhardt*esLife). It seems that you are not logged in to a JotForm account when you opened this thread.

    Can you please make sure you are logged in to the correct account. Here's the login page: You may also try another browser just to check you'll be able to login or not.

    Once you are logged in to your JotForm account, you will be able to go to the Submissions page and edit the form submissions.

    If you're still having issues, please let us know. Thank you.