What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disregard my last question

    Asked by cutegecko on October 20, 2016 at 08:42 AM

    Hi JotForm,

    I submitted a question about billing but I didnt realize that the account is still active. We will keep the account active as well.



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    JotForm Support

    Answered by beril on October 20, 2016 at 09:38 AM

    Hello Amy,

    Thank you for letting us know. We are happy to hear that you want to keep your account active. It seems you are with us on Premium account since 2013-09-30. You are one of the oldest valuable users and we don't want to loose you. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.