Stopping Bronze subscription?

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    AkashicFocus
    Asked on October 20, 2016 at 09:47 AM

    I'd like to know if I'm safe to drop my Bronze subscription plan that hopefully I just had to go up to for one month because we were doing lots of testing on my website. It will auto renew on Oct 26. I'd like to drop back down but don't know how or what to check to see if that's possible.

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    Nik_C
    Answered on October 20, 2016 at 12:01 PM

    Yes, you can go to your Billing page and cancel your subscription, that way your subscription will end on Oct 26, it will last for one month only.

    If you need additional help, do not hesitate to contact us.

    Thank you!

  • Profile Image
    AkashicFocus
    Answered on October 20, 2016 at 12:44 PM
    And if I do downgrade to the free Starter package – what I had originally – will my Jotforms still work correctly?
    Thanks!
    Cheers- Sandra
    ~~~~
    Rev. Sandra Gelinas
    Akashic Facilitator – Private Sessions & Trainings
    “Connect Deeply and Evolve”
    828-272-6660
    Sandra@AkashicFocus.com
    Website: AkashicFocus.com
    ...
  • Profile Image
    EltonCris
    Answered on October 20, 2016 at 02:46 PM

    Yes, your forms will continue to work as they are. They will not be changed in any way when your account downgrades to the free (starter) plan.

    Just FYI, when your plan switches to the free plan, the free limits will be applied to your account so meaning you can only store up to 500 total submissions in your account. When you surpass this limit, the most recent 500 submissions will be kept and the rest will be deleted.

    If you have any questions, let us know.

  • Profile Image
    AkashicFocus
    Answered on October 21, 2016 at 07:44 AM
    Thank you for your help and I have unsubscribed – gone back to Free.
    Cheers - Sandra
    ~~~~
    Rev. Sandra Gelinas
    Akashic Facilitator – Private Sessions & Trainings
    “Connect Deeply and Evolve”
    828-272-6660
    Sandra@AkashicFocus.com
    Website: AkashicFocus.com
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