Where did i find the results of the form >?

  • Profile Image
    platformsappemeer
    Asked on May 03, 2012 at 04:18 AM

    Hello

     

    Try your form looks good !

    But cant find the results in our mail box. 

    We are planning a small festifal so thought try your free service.

    May be later upgrading ..

     

    gr\

    Jan 

  • Profile Image
    abajan
    Answered on May 03, 2012 at 06:33 AM

    By default, all JotForm forms will automatically send a notification of each submission to the form owner's email address on record. In the event of non-notification, all submissions are recorded and readily accessible by going to your My Forms page, clicking the form in question and then the Submissions button.

    However, I'm wondering why you're not receiving notifications. Is this happening with both of your forms? Have you checked your junk mail/spam folder? If the notifications aren't there, whitelisting the following IP addresses may help to resolve the issue:

    85.25.117.56
    188.138.106.153
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219

    The method for whitelisting addresses varies according to the email service provider used. As such, you may need to ask your provider for assistance.

    Incidentally, the subject line in the Compose Email section of each form's notification is incorrect. Instead of Nieuwe stelling: {} form_title it should be Nieuwe stelling: {form_title}. I doubt that has anything has anything to do with your not receiving notifications but should be corrected nevertheless.