What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where did i find the results of the form >?

    Asked by platformsappemeer on May 03, 2012 at 04:18 AM

    Hello

     

    Try your form looks good !

    But cant find the results in our mail box. 

    We are planning a small festifal so thought try your free service.

    May be later upgrading ..

     

    gr\

    Jan 

    Page URL:
    http://www.platformsappemeer.nl/Platform_Sappemeer/kleintje_kartonfest<br/>ival.html

  • Profile Image
    JotForm Support

    Answered by abajan on May 03, 2012 at 06:33 AM

    By default, all JotForm forms will automatically send a notification of each submission to the form owner's email address on record. In the event of non-notification, all submissions are recorded and readily accessible by going to your My Forms page, clicking the form in question and then the Submissions button.

    However, I'm wondering why you're not receiving notifications. Is this happening with both of your forms? Have you checked your junk mail/spam folder? If the notifications aren't there, whitelisting the following IP addresses may help to resolve the issue:

    85.25.117.56
    188.138.106.153
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219

    The method for whitelisting addresses varies according to the email service provider used. As such, you may need to ask your provider for assistance.

    Incidentally, the subject line in the Compose Email section of each form's notification is incorrect. Instead of Nieuwe stelling: {} form_title it should be Nieuwe stelling: {form_title}. I doubt that has anything has anything to do with your not receiving notifications but should be corrected nevertheless.