Exceeded account limits

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    morry
    Asked on October 20, 2016 at 11:53 AM

    I only get 1 or two emails a day, how did I exceed my 1,000 a month limit?

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    EltonCris
    Answered on October 20, 2016 at 02:08 PM

    You have exceeded the Form Views limit allocated for the month that's why your forms were temporarily disabled. For a free account, the monthly form views limit is 1,000. As of this time, your form views has reached to 1,026 which surpasses the limit. Check our pricing page http://www.jotform.com/pricing/ for detailed information about the account limits.

    If you want to know more about the form views and what is it all about, please check this page https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    If you want your forms to be reinstated immediately, please consider upgrading to any of the paid plans for a higher form views limit. However, if you don't want to upgrade, you will have to wait until your form views limit resets to zero which will happen every first day of the following month. Example, next reset would be on 11 01, 2016.

    Regards!