Can I customize the autoresponder email message?

  • Michael
    Asked on October 20, 2016 at 12:08 PM
    Can I customise it so 1 customer can receive an auto confirmation back to their email with a description of what they sent with the description of the files they sent too.
  • Jan
    Replied on October 20, 2016 at 12:30 PM

    Yes, you can customize the Autoresponder email message using the Email Editor. Here's a guide:

    1. Click the "Emails" button in the toolbar.

    Can I customize the autoresponder email message? Image 1 Screenshot 40

    2. Select the Autoresponder and then click the "Edit" button.

    Can I customize the autoresponder email message? Image 2 Screenshot 51

    3. In the Email Editor, you can change the email subject, email content, add images and add answers provided by the user.

    Can I customize the autoresponder email message? Image 3 Screenshot 62

    Please check this guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Hope that helps. If you have any questions, let us know. Thank you.