- BrandexAsked on October 20, 2016 at 12:40 PM
I have two accounts where one of them have an form that I want to move to a new account. The reason is because the forms is to two different customers of mine.
Could you help me with this?
Have a nice day!
- BrandexAnswered on October 21, 2016 at 02:44 AMHello David,
See the information below.
FROM (old account)
Form’s name: Beställningsformulär
Form’s url: https://form.jotformeu.com/62083343353350
TO (new account)
Can you inform me when you have done this? :)
Have a nice day!
Datum: torsdag 20 oktober 2016 20:38
Till: Emma Abbemo
Ämne: Re: I need to move an form from one account to another
New response received
A new response has been received:
Answered by david
We can indeed move forms for you. Let us know which forms you would like moved, as well as the username of the account you would like the form moved to and we will be happy to move them for you.
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- CharlieAnswered on October 21, 2016 at 04:08 AM
For security and privacy issues, the request to move forms from one account to another needs to come from the account where the form is currently stored. In your case, technically the form https://form.jotformeu.com/62083343353350 is stored in account username Abbemo, if you want to move it to Brandex, then you should log in as Abbemo and make the request here or you can open a new thread for it.
Please also note that moving forms to another account will include the data on it. If you are using the custom URL feature on that form, the custom URL will no longer worked after the form is moved, the new owner needs to recreate the custom URL if he/she needs to use/enable it.
I hope that helps.
Tip: You might also find this guide useful https://www.jotform.com/help/342-How-to-transfer-or-share-forms-and-data-with-another-account