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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to move an form from one account to another

    Asked by Brandex on October 20, 2016 at 12:40 PM

    Hello,

    I have two accounts where one of them have an form that I want to move to a new account. The reason is because the forms is to two different customers of mine.

    Could you help me with this?

    Have a nice day!
    Emma

    move one account another account to another
  • Profile Image

    Answered by Brandex on October 21, 2016 at 02:44 AM
    Hello David,
    See the information below.
    FROM (old account)
    Username: Abbemo
    Form’s name: Beställningsformulär
    Form’s url: https://form.jotformeu.com/62083343353350
    TO (new account)
    Username: Brandex
    Can you inform me when you have done this? :)
    Have a nice day!
    Best regards,
    Emma
    Från: JotForm
    Svara till:
    Datum: torsdag 20 oktober 2016 20:38
    Till: Emma Abbemo
    Ämne: Re: I need to move an form from one account to another

    New response received




    A new response has been received:




    Answered by david


    We can indeed move forms for you. Let us know which forms you would like moved, as well as the username of the account you would like the form moved to and we will be happy to move them for you.




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    JotForm Support

    Answered by Charlie on October 21, 2016 at 04:08 AM

    Hi,

    For security and privacy issues, the request to move forms from one account to another needs to come from the account where the form is currently stored. In your case, technically the form https://form.jotformeu.com/62083343353350 is stored in account username Abbemo, if you want to move it to Brandex, then you should log in as Abbemo and make the request here or you can open a new thread for it. 

    Please also note that moving forms to another account will include the data on it. If you are using the custom URL feature on that form, the custom URL will no longer worked after the form is moved, the new owner needs to recreate the custom URL if he/she needs to use/enable it.

    I hope that helps.

    Tip: You might also find this guide useful https://www.jotform.com/help/342-How-to-transfer-or-share-forms-and-data-with-another-account