Company is a mandatory field in JotForm while it is not required field in Zoho CRM?

  • richardgibbons
    Asked on October 20, 2016 at 1:35 PM

    Also, Company is not a required field in Zoho CRM yet it makes it mandatory on JotForms side.

    Please look at repairing the integration and removing the mandatory company requirement.

  • Kiran Support Team Lead
    Replied on October 20, 2016 at 1:43 PM

    I see that you are using the integration to capture the information as a lead. Please be noted that the Company name is a required field for a lead and it is not required for a contact. You may change the Zoho integration to Contact instead of Lead so that the Company name need not to be selected while mapping the fields.

    Hope this information helps! 

  • carolinasuccessteam
    Replied on April 3, 2017 at 6:51 PM

    can you remove the company from lead?  I am a real estate agent and need my forms to bring in leads only. Not companies and not contacts. Having to import them as contacts would really cause a lot of issues with my workflows within my crm. Thank you. 
  • David JotForm Support Manager
    Replied on April 3, 2017 at 10:42 PM

    @carolinasuccessteam, your inquiry will be addressed on the following thread: https://www.jotform.com/answers/1110451 

  • carolinasuccessteam
    Replied on April 3, 2017 at 11:45 PM
    You guys are really awesome! Thank you soo much!!
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