What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Company is a mandatory field in JotForm while it is not required field in Zoho CRM?

    Asked by richardgibbons on October 20, 2016 at 01:35 PM

    Also, Company is not a required field in Zoho CRM yet it makes it mandatory on JotForms side.

    Please look at repairing the integration and removing the mandatory company requirement.

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    JotForm Support

    Answered by Kiran on October 20, 2016 at 01:43 PM

    I see that you are using the integration to capture the information as a lead. Please be noted that the Company name is a required field for a lead and it is not required for a contact. You may change the Zoho integration to Contact instead of Lead so that the Company name need not to be selected while mapping the fields.

    Hope this information helps! 

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    Answered by carolinasuccessteam on April 03, 2017 at 06:51 PM

    can you remove the company from lead?  I am a real estate agent and need my forms to bring in leads only. Not companies and not contacts. Having to import them as contacts would really cause a lot of issues with my workflows within my crm. Thank you. 
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    JotForm Support

    Answered by BDAVID on April 03, 2017 at 10:42 PM

    @carolinasuccessteam, your inquiry will be addressed on the following thread: https://www.jotform.com/answers/1110451 

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    Answered by carolinasuccessteam on April 03, 2017 at 11:45 PM
    You guys are really awesome! Thank you soo much!!
    ...