What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am unable to use my email address to sign up

    Asked by Mimi Negron   on October 20, 2016 at 02:10 PM

    I don't recall previously enrolling, yet I am unable to use my email to enroll. Please assist. Thank you.

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    JotForm Support

    Answered by Welvin on October 20, 2016 at 04:57 PM

    Your email address is already registered with us. Your account was created on June 20, 2016. Your username is mimineg. Simply reset your password to login.