What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I pay over the phone without automatic renewals?

    Asked by dgianelli on October 20, 2016 at 02:23 PM
    Without can can i
  • Profile Image

    Answered by Irshad on October 20, 2016 at 05:04 PM

    Unfortunately, we don't offer a support through phone.

    Subscription will auto-renew on its due date if you've subscribe without date limits. Example, if you've subscribed today October 20, 2016 your subscription will auto-renew around November 20, 2016.

    It is also possible to cancel your subscription at anytime you wish. Feel free to let us know if you have further questions.

    Thank you!

  • Profile Image

    Answered by dgianelli on October 20, 2016 at 07:44 PM
    Dave,
    I emailed jotform to see if I could renew the subscription over the
    phone for one year. Their response is below and essentially - no. If I
    pay online with my credit card, it will auto renew next year and I
    really don't want my credit card to continue to be attached to the
    account. I am feeling that perhaps Sara should be the person to take
    over Jotform? Thoughts?
    Debbie Gianelli
    The Arts of Kenmore
    Phone: 425-424-2222
    ...