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Why am I not receiving emails when my form is submitted?Asked by pays1 on October 20, 2016 at 03:23 PM
I was receiving emails when someone submitted my form but now I am not. I went through all the step to reset the email notification and still am not receiving them. I did the test email and did not receive that email also. Nothing is in my junk email either. Thank you for the help.
The recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has now been removed from the bounce list, so this should solve the problem. Let us know if you need more help.
It is working great!
Thank you for your help!!
On behalf of my colleague, you're welcome.
Let us know if you need any additional help.