What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I change my payment option without deleting all of my products?

    Asked by PearlDivingWithKarri on October 20, 2016 at 03:33 PM

    I want to change my payment option to Square instead of paypal.  Can I do that without having to delete the entire thing and all the products I have added??  

    And is there a way to categorize the products instead of having them all just listed?
    payment option all Without my products
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    JotForm Support

    Answered by John_Benson on October 20, 2016 at 09:06 PM

    You can keep the products if you want to change payment tool. When you click the "x" delete button, a message will pop-up and ask you if you want to keep your products, please click yes. Here's a screenshot:

    If you need anything else, let us know. We'll be happy to assist you.

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    JotForm Support

    Answered by John_Benson on October 20, 2016 at 09:09 PM

    I have moved your other question to a new thread. We have a policy of one question per thread, in order for us to assist you better. Here's the link: https://www.jotform.com/answers/967273

    Hope you understand. Thank you.