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    On some (not all) auto responder emails some (not all) fields are left blank.

    Asked by OpWarm on October 20, 2016 at 04:23 PM

    For our form at https://form.jotform.com/62426012621140, some auto responder emails have blanks in fields that had data entered. The notifier emails come through correctly. 

    Here is an example of an incomplete auto responder email. A total of 56 boxes were ordered.  See notifier email after auto responder email. 

     

    From: Operation Warm [mailto:donormanagedprograms@operationwarm.org]
    Sent: Thursday, October 20, 2016 10:26 AM
    To: mcgiese@mchsi.com
    Subject: Thank you for your Operation Warm Order

     

    Thank you for submitting the following order for coats as part of  Rotary District 6000's Operation Warm program.  You will soon receive a formal donation request via email from "bill.com"; you may make yor donation via electronic bank draft (eft), credit card or by sending a check.  We will contact you if we have any questions about your order.

     

     

     
     

    jotform.com

     

     

     

    Question

    Answer

    Your Name

    Mary Giese

    E-mail

    mcgiese@mchsi.com

    Phone Number

    (641) 485-7457

    Donor Organization

    Rotary Club of Marshalltown

    Is your organization a

     

    Beneficiary Organization Name

    Marshalltown Community School District

    Is the Beneficiary Organization a 501(c)(3), school or church?

    Yes

    Beneficiary Tax ID #

    school

    Billing Address for Donation Request

    Street Address: P.O. Box 64
    City: Marshalltown
    State / Province: IA
    Postal / Zip Code: 50158
    Country: United States

    Are we shipping coats or will you pick up in Franklin Park, IL?

     
       

    Ship To Address (coats may ship “care of” an intermediary who receives the coats on behalf of the beneficiary)

    Street Address: Marshalltown Fire Department
    Street Address Line 2: 107 S. 1st Avenue
    City: Marshalltown
    State / Province: IA
    Postal / Zip Code: 50158
    Country: United States

    Ship To Contact

    David Rierson

    ShipTo Phone

    641-754-5751

    Ship To E-Mail

    drierson@ci.marshalltown.ia.us

    Is this a commercial or residential address?

    Commercial

    For orders over 30 boxes, can you receive pallets?

    No

    Special Delivery Instructions?

    Please deliver coats to the back door.

    Requested Delivery Date

     

    Requested Pick Up Date

     
       

    Boys 2T

    0

    Boys 3T

     

    Boys 4

     

    Boys 5/6

     

    Boys 7/8

     

    Boys 10/12

     

    Boys 14/16

     
       

    Girls 2T

    0

    Girls 3T

     

    Girls 4

     

    Girls 5/6

     

    Girls 7/8

     

    Girls 10/12

     

    Girls 14/16

     
       

    Mens Small

     

    Mens Medium

     

    Mens Large

     

    Mens XL

    1

    Mens XXL

     
       

    Womens Small

     

    Womens Medium

     

    Womens Large

     

    Womens XL

    1

    Womens XXL

    1

       

    Children's Boxes Ordered

     

    Children's Coats Ordered

     

    Adult's Boxes Ordered

     

    Adult's Coats Ordered

     

    Total Boxes Ordered

     

    Total Coats Ordered

     

    Subtotal $

     

    Pick Up Discount

     

    Additional Donation $

     

    Total Donation $

    5568

    Comments & Special Requests

     

    Click to edit...

     
     
         

     

     
     

    Rotary District 6000 Coat Order for Rotary Club of Marshalltown

     

     

     

    Your Name

    Mary Giese

    E-mail

    mcgiese@mchsi.com

    Phone Number

    (641) 485-7457

    Rotary Club Name

    Rotary Club of Marshalltown

    Beneficiary Organization Name

    Marshalltown Community School District

    Is the Beneficiary Organization a 501(c)(3), school or church?

    Yes

    Beneficiary Tax ID # (EIN)

    school

    Each year, we are required to report on our IRS 990 filing the number of volunteers who support our work. We need your help to have an accurate report. Approximately how many people will be involved in your coat giving program this year? Please include any of your paid staff who may be involved.

    65

    Billing Address for Donation Request

    Street Address: P.O. Box 64
    City: Marshalltown
    State / Province: IA
    Postal / Zip Code: 50158
    Country: United States

       

    Ship To Address (coats may ship “care of” an intermediary who receives the coats on behalf of the beneficiary)

    Street Address: Marshalltown Fire Department
    Street Address Line 2: 107 S. 1st Avenue
    City: Marshalltown
    State / Province: IA
    Postal / Zip Code: 50158
    Country: United States

    Ship To Contact

    David Rierson

    ShipTo Phone

    641-754-5751

    Ship To E-Mail

    drierson@ci.marshalltown.ia.us

    Is this a commercial or residential address?

    Commercial

    For orders over 30 boxes, do you have a loading dock?

    No

    Special Delivery Instructions?

    Please deliver coats to the back door.

    Requested Delivery Date

     
       

    Boys 2T

    0

    Boys 3T

    1

    Boys 4

    1

    Boys 5/6

    2

    Boys 7/8

    4

    Boys 10/12

    6

    Boys 14/16

    6

    Girls 2T

    0

    Girls 3T

    1

    Girls 4

    1

    Girls 5/6

    2

    Girls 7/8

    4

    Girls 10/12

    6

    Girls 14/16

    6

       

    Mens S

    1

    Mens M

    3

    Mens L

    2

    Mens XL

    1

    Mens XXL

    1

    Womens S

    2

    Womens M

    2

    Womens L

    2

    Womens XL

    1

    Womens XXL

    1

       

    Childrens Coats Boxes Ordered

    40

    Childrens Coats Ordered

    240

    Adult Coats Boxes Ordered

    16

    Adult Coats Ordered

    96

    Minimum Donation $

    5568

    Additional Donation $

     

    Total Donation $

    5568

    Comments & Special Requests

     
     
    Page URL:
    https://form.jotform.com/62426012621140

    Emails all left JotForm Auto Responder Email style size
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    JotForm Support

    Answered by BDAVID on October 20, 2016 at 10:01 PM

    Please try deleting the autoresponders, and creating them again, in that way the form fields will be properly updated: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Let us know if you need more help, we will be glad to assist you.