What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I access submissions?

    Asked by DailyMirror on May 03, 2012 at 08:49 AM

    Is there a problem with the site at the moment? I cannot see anything in My Forms and cannot get into the submissions even on the quick links. We need to access details of competition winners and would appreciate a response urgently. 

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    JotForm Support

    Answered by joey on May 03, 2012 at 09:55 AM


    I've logged in to your account and saw all of your forms in "my forms". Could you please log out and log in again? Tell us if that works.