What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is saying "Not Found" I don't know why its not showing up in my MUSE website.

    Asked by faseat on October 20, 2016 at 05:19 PM

    I had been adding Jotform forms to my website in Muse and the main on is not showing up, and in the Muse editor, there is a caution reading "Form Not Found"

    Page URL:
    http://fstest06.businesscatalyst.com/account.html

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    JotForm Support

    Answered by Kevin_G on October 20, 2016 at 10:47 PM

    I have checked your account and it is currently suspended because of this form: http://www.jotform.us/form/62936577556169 

    Seems like you're asking for information that's not allowed on JotForm, this is why your form was detected as phishing form and your account was suspended. 

    Here is a screenshot of the guilty fields: 

    Please do note that asking for this info goes against our terms and I would suggest you to take a look on them so you avoid being suspended because of phishing again: http://www.jotform.com/terms/ 

    I had also removed those fields from your form in order to re-activate your account, please check and let us know if you have any question.