What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to show a hidden field to my crm.

    Asked by securenetwork on October 20, 2016 at 05:43 PM

    Hello,

    I love the fact you guys integrate with ZOHO CRM, but I am trying to figure out how I can send to them the name of the lead source. I thought I could make a hidden field but the data from the hidden field is not pulling over to the mapped field in ZOHO crm....do you have any suggestions? Thanks

    hidden crm a source name
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 20, 2016 at 11:03 PM

    I cloned your form and did some test submissions with my zoho integration. I was able to match the hidden field with the field in zoho.

    So far the data from the hidden field seems to be sending successfully to my Leads in Zoho.

    Hidden textbox field:

    Lead in zoho:

    There doesn't seem to be any hidden fields currently on your latest form. May I ask what type of field you are trying to use for the lead source? I would suggest to use a textbox field for your lead source field, just like in my example.

    Please try removing the current zoho integration and re-integrating the form with zoho again.
    If the issue persists, please let us know.