What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We require a W9.

    Asked by WorkforceBSU on October 20, 2016 at 05:54 PM

    In order to use your paid services we require you to be set up as a vendor in our system. if you would please send me a W9 we can start our process. 

     

    W9 a email system href mailto
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    JotForm Support

    Answered by Chriistian on October 20, 2016 at 11:09 PM

    Please follow this link to view our signed W-9: https://www.jotform.com/about/jotform-inc-w9.pdf. For the unsigned version, please follow this link: https://www.jotform.com/about/jotform-w9.pdf 

    If you need further assistance, please let us know.
    Thank you.

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    Answered by WorkforceBSU on October 21, 2016 at 10:09 AM

    Thank you

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    Answered by WorkforceBSU on October 21, 2016 at 10:38 AM

    Because we will be paying with a check once you are a vendor in our system we have to use the "If paying by Check or Money Order" Option.

    The only issue with this is the address the instructions ask to mail it to do not match the address on the W9.

     

    Can I please have a W9 that shows same address on both.

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    JotForm Support

    Answered by Chriistian on October 21, 2016 at 10:52 AM

    Hi,

    Thank you for informing us. I will forward this to our manager to see what can be done with the mismatch in the address in the W9 Form. We will get back to you the soonest possible.

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    JotForm Support

    Answered by Chriistian on October 21, 2016 at 11:04 AM

    Hi there,

    In that case, you may have to use the BlueSnap W9 which can be seen here - http://home.bluesnap.com/wp-content/uploads/2016/01/BlueSnap-W9-2016.pdf. For purchase orders, BlueSnap is our payment processor. Thus, the address to mail to points to BlueSnap Inc.

    Do let us know if you need further assistance.

    Regards.

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    Answered by WorkforceBSU on October 21, 2016 at 12:08 PM

    Is there anything that can be done to help us out with not going over our submission limit? I have processed payment but because it is a check it will not get to you right away. If i was able to provide proof of processing would we be able to apply the bronze setting? 

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    JotForm Support

    Answered by Chriistian on October 21, 2016 at 12:36 PM

    Unfortunately, your account will be upgraded once the payment has been confirmed on our end. The estimated processing time for Purchase Order payments is around 5 days to 10 days. The fastest way to upgrade your account is by paying via Credit Card or Paypal.


    Do let us know if you need further assistance.
    Regards.

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    Answered by WorkforceBSU on October 21, 2016 at 12:42 PM

    Thank you very much for all your help!. 

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    Answered by WorkforceBSU on October 21, 2016 at 01:05 PM

    Last Question, Probably.

    If we were to pay with credit card will everything be applied right away? 

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    Answered by Irshad on October 21, 2016 at 02:28 PM

    Yes, once you will complete the Payment, your account will upgrade immediately. And you will get all the features of paid service immediately.

    If you face any issue or need further assistance, feel free to revert back.

    Thank you.