Hi, I cant open the url from my mobile. Also cannot see the tab on the fb page when I go in thru the FB app on my cell.

  • motomedias
    Asked on October 20, 2016 at 6:14 PM

    i already click on the make this form responsive...

    Jotform Thread 967146 Screenshot
  • Chriistian Jotform Support
    Replied on October 20, 2016 at 11:17 PM

    Unfortunately Facebook does not support Tabs on the mobile app, which is why you cannot see the tab when using your smartphone.

    A possible workaround for this would be to use custom iFrame apps to embed the form to your facebook page. Simply follow this guide to setup a custom iframe tab: Adding a form to Facebook (Custom iFrame App).

    They will provide you with a special Tab link for mobile devices so that when a user is in mobile, they will see a link that they can click to open the form.

    Hi, I cant open the url from my mobile Screenshot 30

    Then, you can use that mobile Tab link as the Contact Us button link on mobile.

    Hi, I cant open the url from my mobile Screenshot 41

    If you need further assistance, please let us know.