Hi, I cant open the url from my mobile. Also cannot see the tab on the fb page when I go in thru the FB app on my cell.

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    Asked on October 20, 2016 at 06:14 PM
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    Answered on October 20, 2016 at 11:17 PM

    Unfortunately Facebook does not support Tabs on the mobile app, which is why you cannot see the tab when using your smartphone.

    A possible workaround for this would be to use custom iFrame apps to embed the form to your facebook page. Simply follow this guide to setup a custom iframe tab: Adding a form to Facebook (Custom iFrame App).

    They will provide you with a special Tab link for mobile devices so that when a user is in mobile, they will see a link that they can click to open the form.

    Then, you can use that mobile Tab link as the Contact Us button link on mobile.

    If you need further assistance, please let us know.