What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I cant open the url from my mobile. Also cannot see the tab on the fb page when I go in thru the FB app on my cell.

    Asked by motomedias on October 20, 2016 at 06:14 PM

    i already click on the make this form responsive...

    Page URL:

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    JotForm Support

    Answered by Chriistian on October 20, 2016 at 11:17 PM

    Unfortunately Facebook does not support Tabs on the mobile app, which is why you cannot see the tab when using your smartphone.

    A possible workaround for this would be to use custom iFrame apps to embed the form to your facebook page. Simply follow this guide to setup a custom iframe tab: Adding a form to Facebook (Custom iFrame App).

    They will provide you with a special Tab link for mobile devices so that when a user is in mobile, they will see a link that they can click to open the form.

    Then, you can use that mobile Tab link as the Contact Us button link on mobile.

    If you need further assistance, please let us know.