How can I change the content of my cloned form's Autoresponder?

  • Tammy_Waugh
    Asked on October 20, 2016 at 7:07 PM

    I cloned an excisting form and made changes, deleting a bunch of info.

    When I test the form, after publishing it. I completed the revised form, but the info from the original forms show up in my e-mailbox.

     

    What am I doing wrong?

    Elly

     

     

    Jotform Thread 967199 Screenshot
  • Support_Management Jotform Support
    Replied on October 21, 2016 at 12:31 AM

    Hey Elly, from your screenshot, I'm assuming you're referring to the Autoresponder Email template. When you clone a form, the email body/template needs to be changed/updated based on how you want it to appear.

    To do that, just click EMAILS at the top of your FORM BUILDER > click EDIT for the green Confirmation of Attendance autoresponder > then change the content of the email as you see fit:

    How can I change the content of my cloned forms Autoresponder? Image 1 Screenshot 30

    How can I change the content of my cloned forms Autoresponder? Image 2 Screenshot 41

    Related guide: Creating-a-Form-Autoresponder 

    In case we misunderstood your question, please give us more info so we can better assist you.