I inquired months ago about my data not being erased from the available list.

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    svtcobr
    Asked on October 20, 2016 at 07:30 PM

    Please check my data usage. It shows i have alot of data being stored, but I don't. Someone was suppose to get back with me on this and they didn't. I would like this resolved before I run into another issue.

     

    Thank you

    Paul

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    Rose
    Answered on October 21, 2016 at 01:49 AM

    We thank you to contact us again.

    When I checked your usage, there seems 20 submissions exist even if you do not have any submission on any of your form.




    If I understood, you also do not want these 20 submission seen on usage. Please note that I reset it and back to zero. 



    If you have more questions, please feel free to contact us. 

  • Profile Image
    svtcobr
    Answered on October 21, 2016 at 07:44 AM
    I would erase my submissions and they would say zero but the data was always there.
    Thank You!
    Paul
    The Plan Printer
    Info@theplanprinter.com
    www.theplanprinter.com
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