I inquired months ago about my data not being erased from the available list.

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    Asked on October 20, 2016 at 07:30 PM

    Please check my data usage. It shows i have alot of data being stored, but I don't. Someone was suppose to get back with me on this and they didn't. I would like this resolved before I run into another issue.


    Thank you


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    Answered on October 21, 2016 at 01:49 AM

    We thank you to contact us again.

    When I checked your usage, there seems 20 submissions exist even if you do not have any submission on any of your form.

    If I understood, you also do not want these 20 submission seen on usage. Please note that I reset it and back to zero. 

    If you have more questions, please feel free to contact us. 

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    Answered on October 21, 2016 at 07:44 AM
    I would erase my submissions and they would say zero but the data was always there.
    Thank You!
    The Plan Printer