I inquired months ago about my data not being erased from the available list.

  • svtcobr
    Asked on October 20, 2016 at 7:30 PM

    Please check my data usage. It shows i have alot of data being stored, but I don't. Someone was suppose to get back with me on this and they didn't. I would like this resolved before I run into another issue.

     

    Thank you

    Paul

  • Rose
    Replied on October 21, 2016 at 1:49 AM

    We thank you to contact us again.

    When I checked your usage, there seems 20 submissions exist even if you do not have any submission on any of your form.

    I inquired months ago about my data not being erased from the available list Screenshot 30


    If I understood, you also do not want these 20 submission seen on usage. Please note that I reset it and back to zero. 

    I inquired months ago about my data not being erased from the available list Screenshot 41

    If you have more questions, please feel free to contact us. 

  • svtcobr
    Replied on October 21, 2016 at 7:44 AM
    I would erase my submissions and they would say zero but the data was always there.
    Thank You!
    Paul
    The Plan Printer
    Info@theplanprinter.com
    www.theplanprinter.com
    ...