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  • Profile Image

    Forward email based on user input?

    Asked by mavideniz on October 21, 2016 at 04:15 AM

    Hello, 

     

    i want jotform that ,  when form sends by user , send form copy to other email adres . can  i arrange this for example form 1 i want you to send sss@ss.com , form 2 i want you to send xxx@xxx.com 

     

    diffrent forms different emails for copy. thank you for responses.

     

    regards.

    SELÇUK KASAP

    account : mavideniz

     

    skasap@rize.com.tr

    Emails JotForm sss different
  • Profile Image
    JotForm Support

    Answered by Charlie on October 21, 2016 at 05:49 AM

    Hi,

    That is actually possible. You can create multiple email notifications and set different recipient on them. Here's a guide to learn more about it: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings. You can directly change your recipient addresses in those email alerts.

    However, if you want to send email alerts depending on the user input, then that is possible using conditional logic.

    Example:

    IF "Text box" is equal to "1" then send "Notification" to user1@email.com

    IF "Text box" is equal to "2" then send "Notification" to user2@email.com.

     

    Here's the guide about conditional logic: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic 

    Here's the specific guide on how to change the recipients or redirect your notifications to different addresses using conditional logic: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection 

    Let us know if that works.