What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    is there any way to get deleted data back?

    Asked by mikehoranski on October 21, 2016 at 08:33 AM

    I accidentally deleted files from one of my forms.  is there any way to recover the files?

     

     

    Page URL:
    https://form.jotform.com/31565956652161

    to get My Forms accidentally accidentally deleted
  • Profile Image
    JotForm Support

    Answered by candy on October 21, 2016 at 08:39 AM

    Hello,

    Yes, you can view your revision history. Moreover, you can revert back to the older versions of your form.

    Please find the user guide to learn about it: https://www.jotform.com/help/294-How-to-view-form-revision-history

    If you need further assistance, please do not hesitate to contact us. We will be glad to help you.

    Thanks in advance.

     

  • Profile Image

    Answered by mikehoranski on October 21, 2016 at 08:44 AM
    Thank you - I meant is there a way for me to recover the data submitted? I accidentally all of the files while I was trying to delete old submissions.
    ...
  • Profile Image

    Answered by mikehoranski on October 21, 2016 at 08:44 AM
    Thank you - I meant is there a way for me to recover the data submitted? I
    accidentally deleted data submissions when I was trying to clean up old
    data.
    ...
  • Profile Image

    Answered by Irshad on October 21, 2016 at 09:05 AM

    Unfortunately, it is not possible for us to recover the deleted submission. It is because that once you confirm the deletion, it will be removed from our servers. 

    However, you can check the email notification of the submission. The notification contains the answers provided by the user.

    Thank you.