What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not showing up on Instagram in-app browser

    Asked by Galaxy3 on October 21, 2016 at 09:00 AM

    It is working and stopped shaking but another problem come 

    The photo gone not show as before in instagram browser see

    https://www.instagram.com/oman_a3lanat/

     

    open link on your mobile thin press at the web link in instagram browser the photo is not shoe at all

    instagram
  • Profile Image

    Answered by Galaxy3 on October 21, 2016 at 09:15 AM

    Hi,

    But can not used this method antel solve the problem 

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    JotForm Support

    Answered by jonathan on October 21, 2016 at 09:35 AM

    Can you please provide more clarity on the issue. From what I understand it seems like you were using the Instagram app to view your form.

    Unfortunately, the form will not work on instagram app. You need to use browser i.e. Chrome, Firefox, IE or Edge browsers to view/open your form.

    We will wait for your response.

  • Profile Image

    Answered by Galaxy3 on October 22, 2016 at 09:06 AM

    IT was working before 2 days for long time

    But now i have many complaints from my client they says empty - 

     i am using WYSIWYG Web Builder 10

    what is best embed option with my website and work with any platform? 

     

    iframe

    embed 

    source code etc

  • Profile Image
    JotForm Support

    Answered by Welvin on October 22, 2016 at 02:40 PM

    The placement of the form in your page is not correct. It is currently on top of the HTML structure, you should put the form embed codes on the body tags, please see the image below:

    Your form codes are outside the HTML structure:

     

    You should paste the codes inside the body:

  • Profile Image

    Answered by Galaxy3 on October 22, 2016 at 02:59 PM

    i put it but nothing show

    which code should i use

  • Profile Image
    JotForm Support

    Answered by Welvin on October 22, 2016 at 04:30 PM

    You can use the default embed method, but if it's not working, you can try the others. We recommend the iframe if there are some conflicts that would prevent the form from working. 

    I just checked it again, the form is showing for me. Here are screenshots from my Android Phone:

    Instagram In-App Browser:

     

    Google Chrome:

     

    Default Browser: