Custom domain fails to work. How can I use custom domains?

  • Profile Image
    Hong
    Asked on October 21, 2016 at 09:07 AM

    The custom domain fails to work. I have added the domain and point to
    the Jotform, but the domain have not been effective. When I tried the pdf
    form, The traditional language change to number and none of the words be
    able to display.

  • Profile Image
    seth
    Answered on October 21, 2016 at 09:54 AM

    Hello, from your question it is hard to grasp the issue. Could you please give more details about it like form ID or form URL or your custom domain address?

    Also please follow the steps on this guide to use a custom domain.

    If you could give more details we could investigate the issue further.

    We are waiting for your response.

    All the best.