Google reCaptcha Widget not working on my phone

  • davidgrayvideos
    Asked on October 21, 2016 at 9:50 AM

    The ggogle recapture widget is a joke on mobile phones. It doesn't display correctly on IOS 10 and I have nothing but complaints. Remove the stupid thing it is a waste of commitment.

  • Elton Support Team Lead
    Replied on October 21, 2016 at 10:10 AM

    Hi,

    Are you referring to the Google reCaptcha Widget? 

    I checked this widget on iOS 10 and it is working just fine. From the captcha field to the image challenge, it is working.

    Google reCaptcha Widget not working on my phone Image 1 Screenshot 50 Google reCaptcha Widget not working on my phone Image 2 Screenshot 61

     

    Google reCaptcha Widget not working on my phone Image 3 Screenshot 72

    Can you please provide a screenshot of how this appears on your phone? Have you tried reloading the form, perhaps it was not loaded properly on its initial load?

    Alternatively, you might also want to consider the built-in captcha field that is found under Quick Fields. It has reCaptcha option as well.

    Google reCaptcha Widget not working on my phone Image 4 Screenshot 83

    We'll await your reply.