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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google reCaptcha Widget not working on my phone

    Asked by davidgrayvideos on October 21, 2016 at 09:50 AM

    The ggogle recapture widget is a joke on mobile phones. It doesn't display correctly on IOS 10 and I have nothing but complaints. Remove the stupid thing it is a waste of commitment.

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    JotForm Support

    Answered by EltonCris on October 21, 2016 at 10:10 AM

    Hi,

    Are you referring to the Google reCaptcha Widget

    I checked this widget on iOS 10 and it is working just fine. From the captcha field to the image challenge, it is working.

     

     

    Can you please provide a screenshot of how this appears on your phone? Have you tried reloading the form, perhaps it was not loaded properly on its initial load?

    Alternatively, you might also want to consider the built-in captcha field that is found under Quick Fields. It has reCaptcha option as well.

    We'll await your reply.