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I've checked your account and I've seen that your email email@example.com was in our bounce list as you can see the screenshot below:
That was the reason you did not receive emails. I've removed your email from our bounce list. So that, you are able to receive emails normally now.
Moreover; if you ever come face to face with this kind of situations again, you can check yourself if any email is in our bounce list or not. Please find the link below to learn about it:
I hope this helps.
If you need further assistance, do not hesitate to contact us.
Thanks in advance.