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  • Profile Image

    no emails

    Asked by greekpete on October 21, 2016 at 10:01 AM

    Hi.....

    I'm not receiving emails at ashiq135@hotmail.com

    Can you help?

    Peter

    Page URL:
    http://chutneyjacks.com/reservations/

    Emails hotmail href mailto
  • Profile Image
    JotForm Support

    Answered by candy on October 21, 2016 at 10:08 AM

    Hello Peter,

    I've checked your account and I've seen that your email ashiq135@hotmail.com was in our bounce list as you can see the screenshot below:

    That was the reason you did not receive emails. I've removed your email from our bounce list. So that, you are able to receive emails normally now.

    Moreover; if you ever come face to face with this kind of situations again, you can check yourself if any email is in our bounce list or not. Please find the link below to learn about it:

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    I hope this helps.

    If you need further assistance, do not hesitate to contact us.

    Thanks in advance.