What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    no emails

    Asked by greekpete on October 21, 2016 at 10:01 AM


    I'm not receiving emails at ashiq135@hotmail.com

    Can you help?


    Page URL:

    Emails hotmail href mailto
  • Profile Image
    JotForm Support

    Answered by candy on October 21, 2016 at 10:08 AM

    Hello Peter,

    I've checked your account and I've seen that your email ashiq135@hotmail.com was in our bounce list as you can see the screenshot below:

    That was the reason you did not receive emails. I've removed your email from our bounce list. So that, you are able to receive emails normally now.

    Moreover; if you ever come face to face with this kind of situations again, you can check yourself if any email is in our bounce list or not. Please find the link below to learn about it:


    I hope this helps.

    If you need further assistance, do not hesitate to contact us.

    Thanks in advance.