emails not being sent

I have two forms that are suddenly (last 2-3 weeks) not sending the notification emails. formID=51795477856172 & formID=53553668482163.

The test email will send and be received, but the notification to the email listed on the form does not ever come to the mailbox that I can see. I have no spam filters on this account and checking the webmail version, I never see the receipt of the email.

I tried the suggestions in the forum (noreply@jotform.com) and made sure there were no conditions set. Can you check you logs and see if the emails are being sent?

Thanks

Hello,

I've checked your account and your forms. I've seen that your email office@bearriverranch.com that you use as a recipient email address in your forms was in our bounce list as you see the screenshot below:

That was the reason, you did not receive emails normally. I've removed the email office@bearriverranch.com from our bounce list and you are able to receive emails now.

Moreover, if you want to check if an email is in our bounce list or not, you are able to do it as the following user guide link: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

Please check again. If you need any further clarification, do not hesitate to contact us.

Thank you.

Thank you - all appears to be working now. Will save that link to check in the future. 

On behalf of candy, you are welcome.

If you have other questions, please let us know.

Thanks.