Why has my form stopped calculating?

  • johnnixon
    Asked on October 21, 2016 at 11:39 AM

    I set up my Jotform to calculate a score from the questions and it was working fine. I have had no changes to the form and it has stopped calculating on the recent forms as of the 20th. Can you please look into this and why.

    The link to the form is below.

    https://form.jotform.com/62726504355961

    Thank you,

    John Nixon

    Page URL: https://form.jotform.com/62726504355961
  • Chriistian Jotform Support
    Replied on October 21, 2016 at 12:49 PM

    I checked your form (https://form.jotform.com/62726504355961) but I was not able to replicate the issue. It seems that the field with calculation is working fine.

    Why has my form stopped calculating? Image 1 Screenshot 30

    Can you check again on your end and see if it is working now? Please note that the calculation will only be triggered when the Choose the Location field is filled since the calculation is setup using a condition.

    Why has my form stopped calculating? Image 2 Screenshot 41