What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My clients cannot upload files through my forms.

    Asked by solon on October 21, 2016 at 12:10 PM

    My clients cannot upload files through my forms. This started a few hours ago. Is been working for months correctly. Any ideas?

    My Forms cannot upload cannot through
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    JotForm Support

    Answered by Jim_R on October 21, 2016 at 01:13 PM

    Sorry about that. We had a minor technical issue a few hours ago and this has been fixed since then. I have cleared your Form Cache so please give it another try and let us know if you're still having issues so we can have another look.