forms not working

  • kauseway
    Asked on October 21, 2016 at 12:41 PM

    https://form.jotform.com/kauseway/book_now

     

    https://naturalcarecleaningservice.com/book-now/

  • kauseway
    Replied on October 21, 2016 at 1:02 PM

    It says in another test directly that the permission with infusionosft api.  Please fix this as soon as possible!

  • SignatureCleaning
    Replied on October 21, 2016 at 1:20 PM

    Yes Please fix this. Help......
  • liyam
    Replied on October 21, 2016 at 2:59 PM

    Hello kauseway,

    I just made a test on your form but I was not able to replicate the issue. Is this problem still happening on your end?

    Thanks.

  • liyam
    Replied on October 21, 2016 at 3:04 PM

    Hello onecleanbean,

    In order for us to be able to assist you better, I have moved your concern into a new thread. We'll respond to your concern as soon as possible.

    Thanks.

  • kauseway
    Replied on October 21, 2016 at 3:22 PM

    It is. I had to remove infusionsoft connection to get back to business.

     

    I just created another copy to reconnect infusionsoft: Clone of Book Now 1 (New Style)

     

    But I cant authenticate infusionsoft. I think there is a problem with your connection to infusionsoft api. You probably can test it on your own forms in a sandbox application with infusionsoft and see the same problem I am having.

  • kauseway
    Replied on October 21, 2016 at 3:44 PM
    Yes. I removed the connection with infusionsoft because my company was down.
    ...
  • liyam
    Replied on October 21, 2016 at 8:25 PM

    Thanks for the information, kauseway. We're glad to know you were able to figure out what's causing the problem on your form. Regarding Infusionsoft, I just tested a form to be integrated with it and found no problems. I also managed to make a submission properly. Can you try again and let us know if the problem persists?

    Thanks.