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    My Infusionsoft integration broke today

    Asked by onecleanbean on October 21, 2016 at 01:08 PM

    My infusionsoft integration broke today. All forms connected to infusionsoft cannot submit. Help

    Page URL:
    https://form.jotform.com/62618393983267

    cannot submit infusionsoft all forms
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    JotForm Support

    Answered by Welvin on October 21, 2016 at 02:54 PM

    The given form is not connected to Infusionsoft. Did you remove the integration? Please share with us the other forms that have stopped working so we can check. 

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    Answered by onecleanbean on October 21, 2016 at 03:18 PM
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    JotForm Support

    Answered by Welvin on October 21, 2016 at 05:57 PM

    I see no reason why the integration will stop from working. Did you make some changes to your Infusionsoft account before this problem happens? 

    I have re-saved the integration. I hope it will work this time. Let us know if not so we can investigate further. I would also suggest re-integrating your Infusionsoft account if it's not working for you. 

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    Answered by onecleanbean on October 21, 2016 at 05:58 PM

    re- integrate for each form? I tried to edit the integration and it just hangs forever.

     

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    JotForm Support

    Answered by EltonCris on October 22, 2016 at 12:41 AM

    @onecleanbean

    I am able to edit your infusion soft integration here. Can you please try to relogin from your account and then recheck?

    If this doesn't help, please remove the integration and integrate it again.

    Let us know how it goes. Thanks!