My Infusionsoft integration broke today

  • SignatureCleaning
    Asked on October 21, 2016 at 1:08 PM

    My infusionsoft integration broke today. All forms connected to infusionsoft cannot submit. Help

    Page URL: https://form.jotform.com/62618393983267
  • Welvin Support Team Lead
    Replied on October 21, 2016 at 2:54 PM

    The given form is not connected to Infusionsoft. Did you remove the integration? Please share with us the other forms that have stopped working so we can check. 

  • SignatureCleaning
    Replied on October 21, 2016 at 3:18 PM

    https://form.jotform.com/62617903414252

     

     

  • Welvin Support Team Lead
    Replied on October 21, 2016 at 5:57 PM

    I see no reason why the integration will stop from working. Did you make some changes to your Infusionsoft account before this problem happens? 

    I have re-saved the integration. I hope it will work this time. Let us know if not so we can investigate further. I would also suggest re-integrating your Infusionsoft account if it's not working for you. 

  • SignatureCleaning
    Replied on October 21, 2016 at 5:58 PM

    re- integrate for each form? I tried to edit the integration and it just hangs forever.

     

  • Elton Support Team Lead
    Replied on October 22, 2016 at 12:41 AM

    @onecleanbean

    I am able to edit your infusion soft integration here. Can you please try to relogin from your account and then recheck?

    My Infusionsoft integration broke today Image 1 Screenshot 20

    If this doesn't help, please remove the integration and integrate it again.

    Let us know how it goes. Thanks!