- paulrusAsked on October 21, 2016 at 02:35 PM
Please check on the following inconsistency. Users submit the EFT and Portal forms, including their Username: and Username Email Address: , but in the notification email body they do not show up.
Please see the below example, supported with the attachments.
Let me know if you need additional details.
- KadeJMAnswered on October 21, 2016 at 05:19 PM
If I understand your issue correctly it seems that you have some of your form information that wasn't included in the email notification to your email address.
I checked your account and it appears that you are a sub account user.
Can you please provide us with a link to this form that your having this problem with so that we can investigate it more for you?