Email formatting

  • Profile Image
    paulrus
    Asked on October 21, 2016 at 02:35 PM

    Hi Team,

     

    Please check on the following inconsistency. Users submit the EFT and Portal forms, including their Username: and Username Email Address: , but in the notification email body they do not show up. 

    Please see the below example, supported with the attachments.

    Let me know if you need additional details.

     

    Thank you,

    Paul

  • Profile Image
    KadeJM
    Answered on October 21, 2016 at 05:19 PM

    If I understand your issue correctly it seems that you have some of your form information that wasn't included in the email notification to your email address.

    I checked your account and it appears that you are a sub account user.

    Can you please provide us with a link to this form that your having this problem with so that we can investigate it more for you?