What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why has my account been suspended?

    Asked by Brain Maston  on October 21, 2016 at 03:58 PM

    I am developing a website and my account was just suspended because it says I was phishing.  I assure you I was not phishing, I am simply setting up JotForms for parts of the site.

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    JotForm Support

    Answered by jonathan on October 21, 2016 at 09:11 PM

    The Phishing detector have suspended your account and forms because you have form that ask for account/email username and password. This violates the Terms of Use.


    I suggest you delete this form and all other similar forms on your accounts. We can request for reconsideration to re-activate your account after you have complied with the Terms.

    Let us know if you need further clarification on this.

    Thank you.