when i upload an image, the form says "extension no permitida", but the extension is ok.

  • calidadyproyectosdtv
    Asked on October 21, 2016 at 4:48 PM
    The problem star today around 9 AM local time, (Colombia)
    Jotform Thread 968347 Screenshot
  • liyam
    Replied on October 21, 2016 at 10:39 PM

    Hello,

    I just checked your form and I was not able to replicate the problem. Can you confirm that the file you're trying to upload has the correct and allowed file type extension?

    You may also modify your upload field's file type extension as provided on this user guide: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field

    If the problem persists, please let us know.

    Thanks.