What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload issue with Microsoft Edge

    Asked by 1SourceVideo on October 21, 2016 at 05:27 PM

    I have had a couple people try using our forms that require you to upload an item (PDF/JPG/Etc). They are unable to do so.  In the interim we are asking the customer to use another browser. 


    Is their a known issue with Jotform and Microsoft edge?

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    JotForm Support

    Answered by jonathan on October 21, 2016 at 11:17 PM

    I test submitted your form https://www.jotform.us/form/51525023505141 using MS Edge browser and so far I could not produce the issue at this time.

    See the video of my test below.

    May I also ask if your form is published on a website?

    Perhaps the issue happens on the website. It will be best to test it also on the website if the form was published.

    Pardon for test submitting an actual form. I need to test the actual form. You can just delete my test submission.

    Let us know if issue remains.