- 1SourceVideoAsked on October 21, 2016 at 05:27 PM
I have had a couple people try using our forms that require you to upload an item (PDF/JPG/Etc). They are unable to do so. In the interim we are asking the customer to use another browser.
Is their a known issue with Jotform and Microsoft edge?
- JotForm SupportjonathanAnswered on October 21, 2016 at 11:17 PM
I test submitted your form https://www.jotform.us/form/51525023505141 using MS Edge browser and so far I could not produce the issue at this time.
See the video of my test below.
May I also ask if your form is published on a website?
Perhaps the issue happens on the website. It will be best to test it also on the website if the form was published.
Pardon for test submitting an actual form. I need to test the actual form. You can just delete my test submission.
Let us know if issue remains.