Upload issue with Microsoft Edge

  • Profile Image
    Asked on October 21, 2016 at 05:27 PM

    I have had a couple people try using our forms that require you to upload an item (PDF/JPG/Etc). They are unable to do so.  In the interim we are asking the customer to use another browser. 


    Is their a known issue with Jotform and Microsoft edge?

  • Profile Image
    Answered on October 21, 2016 at 11:17 PM

    I test submitted your form https://www.jotform.us/form/51525023505141 using MS Edge browser and so far I could not produce the issue at this time.

    See the video of my test below.

    May I also ask if your form is published on a website?

    Perhaps the issue happens on the website. It will be best to test it also on the website if the form was published.

    Pardon for test submitting an actual form. I need to test the actual form. You can just delete my test submission.

    Let us know if issue remains.