What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Did my payment go through?

    Asked by Rafal Maleszyk  on October 21, 2016 at 05:58 PM

    Hi I have just made two subbmition to Fellowship 17.

    The first one called Urban Patterns went through.

    Second one Plastic Landscapes Canada had some problems with payment.

     

    Can you use the same card I have used for the first $55 charge?

     

    Do I have to upload all the images again or just make payment? Thank you

    through charge card same all
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    JotForm Support

    Answered by Kevin_G on October 22, 2016 at 12:46 AM

    As I can understand you submitted a JotForm and you're not sure if the payment was sent successfully. 

    I have tried to find the forms you're reporting, but I could not find them.

    Could you please provide us the links to the form you submitted? 

    I would also suggest you to contact the forms owner so you can also ensure that the payment was received by the forms owner.