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  • Profile Image

    Unable to submit the form, stuck on please wait...

    Asked by Simplymodernphoto on October 22, 2016 at 12:22 AM

    I swear I have tried everything and i can not figure out how to get this for  to work.  only get the please wait error.

    Ive tried iframe and my for is way to long for that.

     

     [embed]https://form.jotform.com/form/62884468352164[/embed]

     

    Page URL:
    http://www.simplymodernphoto.com/portrait-session-contract/

    please wait contract JotForm style size font
  • Profile Image
    JotForm Support

    Answered by Jan on October 22, 2016 at 07:09 AM

    I opened your webpage and I was able to replicate the problem. Here's a screenshot:

    It seems that there are script conflicts between the webpage and the form. Please try re-embedding the form using the Iframe method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Please take note that this method will automatically adjust its height depending on the height of the form. That is the purpose of the script element below the Iframe.

    If it doesn't work, please try changing the height attribute of the Iframe code to 3255px.

     <iframe id="JotFormIFrame-62884468352164" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/62884468352164" frameborder="0" style="width:100%; height:3255px; border:none;" scrolling="no"> </iframe> 
    <script type="text/javascript"> ... </script>

    Hope that helps. Thank you.