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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My form disappears on the page that is built on Xara when reducing browser size

    Asked by geebee123 on October 22, 2016 at 11:23 AM

    I am using xara web designer and when I preview my page with the form, it shows perfectly. When I reduce the width of the browser the form disappears at the same point at which the webpage changes to its mobile variant. I have ticked 'make form responsive' and I have checked that the embed code on the main page is also on the placeholder on the mobile variant.

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    JotForm Support

    Answered by Welvin on October 22, 2016 at 04:16 PM

    I think this is related to the mobile variant. Please check if you don't have a CSS that would hide the form container on mobile devices. I would suggest sharing us the page URL here so we can also check. The mobile responsive settings in the form builder have nothing to do with it in Xara. 

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    Answered by geebee123 on October 23, 2016 at 05:44 PM

    Thank you. I seem to have solved the problem by using publish / platforms / Xara and adjusting the height in the code. I had used embed previously. I still can't see the form until I preview it but that isn't a big problem.

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    JotForm Support

    Answered by liyam on October 23, 2016 at 11:53 PM

    Thank you for keeping us posted, geebee123.

    Feel free to let us know if you have questions or concerns.

    Warm regards.